Our Services

Specialist Mattress Systems offer you a various range of services to enable your patient’s with the best care.

Your patient’s needs are our No 1 Priority.

To discuss any of the services below please contact a member of our team on 08000 155 585

Our fully qualified Engineering Team provides an excellent on-site and off-site service repairing all types of Pressure Care Equipment.

Offering a same day call out service where your enquiry is made pre-12 midday throughout the UK.

Our call out and labour charges are unrivalled within the care Industry.

“In response to any emergency we are at your service 7 days a week, 24 hours a day, 365 days a year. We ensure your patient’s needs are met quickly and products are supplied accurately.”

Our complimentary training sessions are delivered at your home to ensure minimum disruption to your patients care.

Training is tailored to suit all individual requirements whilst adhering to the policies of each nursing home.

“The sessions are flexible, Fun, Informative and Interactive.”

All attendees will receive a certificate and an information training pack for their on-going reference.

On completion of the training each individual will be confident in the effective use of Pressure Care Equipment which will ensure your residents receive consistent, safe and comfortable care.

We provide free annual bed audits within your home at a pre-appointed time to ensure all pressure care equipment is working correctly.

Tests are carried out to check the performance of Profiling Beds, Wheels, Cot Sides, Handsets, Pressure Mattresses and Pumps.

The Care Home manager will receive a full report for their records, documenting our findings on the day.

Our Decontamination process is guaranteed to eliminate infectious diseases such as MRSA; HIV; Hepatitis C; Clostridium Difficile & Swine Flu; Norovirus.

Eco friendly chemicals are utilised within the decontamination process. Please contact Customer Service Team for further information. COSSH data available upon your request.

Specialist Mattress Systems offer a unique
“Total Bed Management Programme”

This allows the care facility to have as much equipment as they require for all the individual patient cases, irrespective of equipment or amount it is delivered, utilised, maintained all for one cost.

This is based on the Old Hospital Ward System where Managers, Matrons did not have to wait for equipment to maintain the high levels of care that used to be the most prevalent in Nursing Care.

This programme is a huge success:-

  • With our Nursing Home Managers as they have peace of mind that all eventualities with the Pressure Care Equipment is managed by Specialist Mattress Systems.
  • It is a particular favourite of the Finance department as we offer a fixed rate on one invoice which enables them to budget costs without any unwanted surprises!

Please contact your Area Manager for further information.

At Specialist Mattress Systems we provide a comprehensive 24 Hour, 7 days a week Pressure Equipment Service.

Our bespoke and flexible approach enables your nursing home to meet any rental requirements you have within your business.

How would you like to rent – by the hour, day, week, month or longer contract? We cater for all needs.

  • Profiling Beds – Standard, Bariatric
  • Overlay Pressure Mattress
  • Deep Cell Pressure Mattress
  • Bariatric Pressure Mattress
  • Seat Cushions

Just think of the Benefits to you!

  • No cost to repair or maintain
  • No cost for Decontamination
  • No Storage issue
  • No concerns – your account manager will work with you to arrange for delivery and collection to meet with your deadlines.

Lifting Operations and Lifting Equipment Regulations 1998 Section 1

LOLER is the legal requirements relating to the use of lifting equipment, which in the case of hospitals and nursing homes are hoists and slings to be tested on a six monthly basis. This is compulsory.

The Regulations aim to reduce risks to people’s health and safety from lifting equipment provided for use at work. In addition to the requirements of LOLER, lifting equipment is also subject to the requirements of the Provision and Use of Work Equipment Regulations 1998 (PUWER)

Do the Regulations apply to me?

If you are an employer providing lifting equipment for use at work, or you have control of the use of lifting equipment, then the Regulations will apply to you.

While your employees do not have duties under LOLER, they do have general duties under the HSW Act and the Management of Health and Safety at Work Regulations 1999 (MHSWR), for example to take reasonable care of themselves and others who may be affected by their actions and to co-operate with others.

What do the Regulations require me to do?

You need to ensure that in using any lifting equipment the requirements of LOLER are met.


What Specialist Mattress Systems Provide:

  • 6 Monthly LOLER testing by competent Engineers at a convenient time for you.

P.A.T Testing or Portable Appliance Testing is an important part of any Health & Safety Policy.

Our qualified team will test each electrical item on-site within your home to ensure all is working correctly. A report following the inspection will be provided to the Manager detailing any action plan required.

Your friendly dedicated Account Manager is committed to providing solutions for all your Pressure Care needs.

“You will receive regular proactive on-site visits where we work closely with Managers, Care workers, Maintenance Officers, Housekeepers, Nurses, Occupational Therapists, Tissue Viability Nurses. Our commitment to you is to ensure your patient’s needs are our main priority whilst providing an efficient service to meet the needs of the Nursing home.”

Our experienced Customer Service Team provides impartial help and advice on all of our product range and services.

“We are here to help! We advise of the appropriate product to use in order to meet every individual requirement. We assist with additional enquiries ranging from Order Tracking, Invoicing, Purchasing, to Rental Agreements.”